On Demand Learning
Take a look at the curriculum below and preview some of the lessons ⬇️
The way we support our employees, colleagues, and clients through hard times has a lasting impact on individual wellbeing and organizational success.
Let's make sure we know how to do it right.
Meet Katharine Manning!
I'm the President of Blackbird, which provides training and consultation on empathy at work, particularly in challenging times when it matters most. I'm also the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job. I've advised organizations on working with those in trauma for more than twenty-five years, including fifteen years as a Senior Attorney Advisor at the Justice Department, where I worked on cases like Madoff, the Boston Marathon bombing, and the South Carolina AME Church shooting. My work has been featured in the Harvard Business Review, Fast Company, Thrive Global, and CEO World. Prior to my government service, I was an attorney in private practice representing Fortune 500 companies in class actions, insurance, and media cases. I teach at American University and in the Masters in Trauma-Informed Leadership Program at Dominican University, and am a graduate of Smith College and the University of Virginia School of Law.
"Katharine's training on The Empathetic Workplace was both comprehensive and easy to follow. She provided a solid overview of the impact of trauma and drilled down into not only how to best support survivors, but also how to cope, internally, with the information they share and make the conversation productive, compassionate and empowering. I can't think of a workplace that would not benefit from this training. It highlights the importance of listening, then gives specific steps to becoming a better active listener."
- Kristin
